The wildest of rebrands

Hotel Engine’s growth story was next-level and they got there without paying much attention to their brand. I came on board as an ACD of Copy, joining a brand team of two, with the promise of a rebrand on the horizon. We settled on a name, secured engine.com domain, and picked a logo the end of June. In July, we hired a new Creative Director, announced the rebrand and our Series C in September, and rolled out the new brand in October. Anyone who has ever done a rebrand knows & gets it when I say this was the wildest few months imaginable. I shifted from Copy to Creative Production in August, after recognizing that we needed a plan and order to this chaos to pull it off. I loved the wrangle of details so much, I settled into a Head of Creative Ops role with the production of this bananas rebrand as proof that the impossible timeline was, in fact, possible.

We had the challenge of telling the world about the rebrand, our Series C raise, shifting from just hotels to adding cars and flights to the platform, and delivering a world-class brand in four months with a bare bones team. We needed an army of designers and writers, but the accelerated timeline didn't allow us to step out of the work to hire, so we just got to work. In partnership with our Head of Program Management for Marketing, I created a master asset sheet that became known as the 'Creative Bible.’ In it was an audit of every marketing asset, every webpage, every video, our rebrand campaign plan, and a bunch of other things we knew Brand would need to touch. I prioritized what was feasible by the October launch—focusing on critical brand pieces, the website, and our campaign. I assigned assets to internal and external resources, built an approval process that could actually keep pace, and worked through the details of a big media buy in Times Square. We didn't have any other copywriters on the team, so while I was producing and trafficking hundreds of assets across the entire rebrand, I was also the one rewriting the emails, one-pagers, and webpages that made up a huge chunk of the deliverables. Just ‘hotels’ had to become ‘all travel’ which shifted our story and positioning in every single way.

In October, we went live with the brand, and our little brand team stepped into phase two of the rebrand, hitting everything else in the Creative Bible that I had deprioritized, but still needed to get done. Rebrands take years for most companies, and in many ways, it feels like its never really over.

I'm so proud of the work I did to pull this thing off and consider the team we had an act of the universe bringing together the exact group of people unhinged enough to say yes to an impossible timeline and talented enough to actually deliver.

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